Privacy Policy

This Privacy Policy describes how Mapnetic Flow ("we", "our", or "us") collects, uses, and discloses personal information when you use our services or visit our website. By using our services, you agree to this Privacy Policy.

1. Information We Collect

Personal contact details (e.g., name, phone number, email address)
Business information (e.g., company name, business type)
Customer data provided by clients for review automation purposes
Website usage data through cookies and analytics tools

2. How We Use Your Information

We use your data to:

Provide and improve our SaaS and marketing services
Automate review generation and follow-up sequences
Send SMS, emails, or notifications (with your consent)
Analyze website performance and customer behavior

3. Data Sharing & Storage

Your data is stored securely in Canadian and/or US-based data centers using industry-standard encryption and protection. We may share data with trusted third-party service providers (e.g., Twilio, Textgrid, Meta, Google) for service delivery purposes only.

4. Cookies

We use cookies to enhance your browsing experience and to analyze site traffic. You may disable cookies through your browser settings.

5. Your Rights

You have the right to access, update, or delete your personal information. To make a request, email us at [email protected].

6. Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal obligations. Data is securely deleted upon termination of services.

7. Consent, Message Frequency & Opt-Out

By submitting your information, you consent to receive service-related SMS, email, and phone notifications from us. Standard messaging and data rates may apply. Message frequency may vary depending on your activity and engagement. You may opt out of SMS communications at any time by replying STOP, and opt out of email communications by clicking the unsubscribe link provided in any email.